Shipping and Delivery Policy - Adventure Activities
At Sufi Tours And Travels Goa, we offer a range of exhilarating adventure activities, including river rafting, paragliding, skiing, trekking, hiking, camping, and scuba diving with water sports. This Shipping and Delivery Policy outlines how we handle the logistics of these activities to ensure a smooth and safe experience for our customers.
1. Booking Confirmation
1.1. Upon booking any of our adventure activities, customers will receive a confirmation email containing important details such as the date, time, location, and meeting point for the activity.
1.2. Customers are advised to review the booking confirmation carefully and contact us immediately if any information is incorrect or if they have any questions or concerns.
2. Equipment and Gear
2.1. For activities such as river rafting, skiing, trekking, hiking, and camping, we provide necessary equipment and gear required for the activity. This may include life jackets, helmets, skis, trekking poles, camping tents, and sleeping bags.
2.2. Equipment and gear will be provided to customers at the activity location or designated meeting point on the day of the activity. Customers are responsible for returning the equipment in good condition after the activity.
3. Transportation
3.1. For activities located away from our main office or city center, we may arrange transportation for customers to and from the activity location. Transportation details will be provided in the booking confirmation.
3.2. Customers are required to arrive at the designated meeting point on time to ensure timely departure for the activity. Delays in arrival may result in missed transportation and may affect participation in the activity.
4. Safety Briefing
4.1. Prior to the start of the adventure activity, our experienced guides and instructors will conduct a safety briefing to familiarize participants with the activity, safety procedures, and any potential risks involved.
4.2. Customers are required to pay attention to the safety briefing and follow the instructions provided by our guides and instructors to ensure a safe and enjoyable experience.
5. Delivery of Scuba Diving with Water Sports
5.1. For scuba diving with water sports activities, customers will receive detailed instructions and a schedule for the day of the activity via email.
5.2. Necessary equipment such as scuba diving gear, snorkeling equipment, and safety gear will be provided at the dive center or activity location on the day of the activity.
6. Contact Us
6.1. If you have any questions, concerns, or special requests regarding the shipping and delivery of adventure activities, please contact us at [contact email/sufitoursandtravels365@gmail.com , +91-9881237817, 0832-2281888].. Our team will be happy to assist you and ensure you have an unforgettable adventure experience.
Thank you for choosing Sufi Tours And Travels Goa. We look forward to providing you with thrilling and memorable adventures amidst the stunning landscapes of Goa!